Warehouse Services

At iHub Solutions, we look at 3rd Party Logistics with a view towards how we can deliver value to our customers in terms of cost and service quality. We leverage on innovative business models, efficient process management, harness IT and technologies to establish a business viable supply chain for the customer in Singapore, Malaysia, Hong Kong and Bangkok, Thailand.

Optimized Storage Solutions

By harnessing the relevant technologies in warehousing, we are able to deliver storage solutions that bring to our customers quantifiable benefits in terms of reduced storage space, cargo handling costs and inventory accuracy through the optimisation of storage options and through the streamlining of activities.

We ensure storage space is minimized by optimising the cargo in 3 axis, viz length, depth and height. This takes into consideration product sizes (especially odd shaped cargo), packaging, different pallet sizes, handling to avoid damage. The storage strategy used will also impact on fast order picking, replenishments and inventory accuracy. Barcodes are applied to all racks and bins locations.

Some of the strategies that we deploy are:

(a) Palletized (Bulk) Storage

(b) Cartonized Storage

(c) Bin Storage

(d) Spare Parts Storage

(e) Conventional Storage

Value Add Services


We offer the below value added services that complement and enhance our warehousing offerings; and as part of our overall solution to improve the effectiveness and performance of your supply chain.

  • Heat Wrapping
  • Bundling and Packaging
  • Kitting
  • Assembly and Warranty Repairs
  • Price Tagging
  • Asset Management
  • Customized Installation Services
  • Temperature and Humidity Reading

Order Pick Strategies

Order Picking is one of the most critical warehousing processes. It’s just the nature of distribution and fulfillment that you generally have more outbound transactions than inbound transactions, and the labor associated with the outbound transactions is likely a big piece of the total warehouse labor budget. Another reason for the high level of importance placed on order picking operations is its direct connection to customer satisfaction. The ability to quickly and accurately process customer orders has become an essential part of doing business.

The methods for order picking vary greatly and the level of difficulty in choosing the best method for your operation will depend on the type of operation you have. The characteristics of the product being handled, total number of transactions, total number of orders, picks per order, quantity per pick, picks per SKU, total number of SKUs, value-added processing such as private labeling, and whether you are handling piece pick, case pick, or full-pallet loads are all factors that will affect your decision on a method for order picking. Many times a combination of picking methods is needed to handle diverse product and order characteristics.

Key objectives in designing an order picking operation include increases in productivity, reduction of cycle time, and increases in stock accuracy. Often times these objectives may conflict with one another in that a method that focuses on productivity may not provide a short enough cycle time, or a method that focuses on accuracy may sacrifice productivity.

Regardless of the type of operation you are running, accuracy will be a key objective. Virtually every decision you make in setting up a warehouse will have some impact on accuracy, from the product numbering scheme, to the design of product labels, product packaging, the design of picking documents, location numbering scheme, storage equipment, lighting conditions, and picking method used. Technologies that aide in picking accuracy include pick-to-light systems, counting scales, and bar code scanners. Beyond the design aspects of an order picking operation, employee training, accuracy tracking, and accountability are essential to achieving high levels of accuracy.

We deploy the latest warehouse modern equipment that includes forklifts, high reach stacker, order picker, pallet stacker, pallet jacks, automatic weighing and dimensioning machine and mobile racks. We also adopt smart devices like mobile tablets that are barcode scanning-equipped to optimize our warehouse order picking process. The barcode scanning-enabled mobile app improves the speed and accuracy in picking orders and increases overall productivity and operations efficiency.








Reverse Logistics

In Reverse Logistics, we collect box cargo without its attendant packaging like cartons, pallets, etc. The process of collection involves:

  • Careful handling and transportation to avoid cargo damage;
  • Sorting of cargo into its constituent parts or SKUs;
  • Disposal of obsolete and unusable products with customers’ approval;
  • Categorization of products and putaway into storage locations;
  • Refurbishment and asset recovery.

Vendor Managed Inventory (VMI)


iHub Solutions provides its customers with increased visibility into the supply chain by:

  • Providing real-time data that allows for accurate insight into your total inventory available
  • Managing assets moving through the supply chain
  • Forecasting future inventory needs
  • Automatically issuing replenishment notices to ensure that products are consistently available

Many iHub Solutions customers benefit from the reduction in risks within the Supply Chain and obtain an added competitive advantage in the market place.

Order Processing

iHub Solutions provides a comprehensive, integrated order processing solution for seamless and accurate order management. Our 24/7 internet cloud based Virtual Logistics System (VLS) allows our customers to input delivery orders, view receipts, view product aging, set expiry date, set replenishment levels, view real time signed proof of delivery, etc. Invoices and delivery orders can be printed at iHub and the format customized to the customers’ specifications, thus removing the need to incur expensive courier fees.

Our VLS is integrated with ecommerce market places like Qoo10, Lazada, Zalora as well as ecommerce platforms like Shopify and Woocommerce via our web API for real time order and delivery management. We are also able to integrate with customers ERP systems.

Customers can access our VLS via web or mobile to release orders to iHub. Whether you’re processing a few orders or a few thousand orders a day, we have an efficient, scalable order processing solution to meet your specific needs.


The warehouses that we operate comes with comprehensive security systems to protect customers’ interests.

  • CCTV system with internet accessibility
  • Burglar alarm with CMS (Central Monitoring System)
  • Face ID 2 – Facial Recognition Time and Attendance System  is our latest device for access control and time attendance that uses new technology that runs facial recognition matches. It provides swift and accurate biometrics verifications and tighter security using multi-verification method such as Fingerprint, RFID card, password verifications and facial recognition.
  • Door Access control and Motion Detectors
  • 24 hour security guard & dog

Your insurance premium to protect your goods would be cost effective to reflect the extensive security measures that we have installed.